Warranty & Fraud Intelligence
Every claim, every dealer, checked. One verdict you can audit.
- Running in production
- Your data stays yours
- Operationally cost-effective
- Live in 2-4 weeks
- Pays for itself within 6 months
From first assessment to live
Proven blocks, recomposed for this job
Adjudication to Leadership
The job, in plain language.
When something under warranty breaks, a claim comes in to pay for the repair. From a big dealer network, each claim arrives as six pieces of evidence: the claim form and job card, the damage photos, the parts invoice, the part identified as faulty, the vehicle's ID and service history, and an internal approval. When all six tell the same story, the claim is genuine. When they don't, someone is being paid for damage that didn't happen, or that wasn't the maker's to cover. Today every claim lands on a single adjudicator's desk, and one person simply can't check them all, so most get approved. In one review, nearly every claim had been waved through, including ones where the paperwork itself said the wrong part had been blamed.
Every claim hides seven questions that no single reviewer can answer at scale:
- Is the same damage photo being reused across different claims and dealers?
- Is an invoice number being reused with a different total?
- Is the same vehicle being claimed twice?
- Is the claim past its warranty window?
- Was it approved the same day, with no time to cross-check anything?
- Does the damage match a pattern the maker specifically excludes from cover?
- Does the dealer's own paperwork contradict itself?
One person can't remember thousands of past invoice numbers, eyeball a photo against the maker's reference gallery, or trace one vehicle across months of claims while the phone is ringing. So they approve, and finance writes off the difference later.
At a glance
- Domain
- Automotive
- Returns
- Every claim checked, with a verdict you can audit.
What the agent does, step by step.
It reads every claim file
In every format and every asset: each damage photo, every invoice page, every job-card field, every dealer note, even video frames. Nothing is too small to hide a fraud pattern.
It checks each claim three ways
Against the maker's rulebook (warranty window, valid faulty part, exclusion list, parts catalogue, labour codes), against the maker's gallery of excluded damage patterns, and against the full history of every claim, invoice, vehicle, and dealer ever submitted.
It maps the whole network
A photo reused across six dealers over three months is invisible inside any one folder, but obvious on a map of the whole portfolio. The map sees it.
It gives one decision-ready verdict for each claim
Pay, refer, or reject, with a fraud score, the exact payable amount, the verbatim evidence quoted with file-path citations, a tamper-evident audit log, and a draft rejection letter already written.
The payoff.
Every claim checked, with a verdict you can audit.
Every claim gets a real check instead of a rubber stamp. Honest claims are paid faster, suspect ones get a human's attention before the money leaves, and your recoverable exposure is finally quantified and citable.
Adapt it to your workflowIt all runs on your own infrastructure, see how we keep it private.
One agent, value for every team.
Adjudication
A pre-computed verdict with evidence for every claim, so the desk verifies instead of guessing.
Dealers and network
Honest claims clear with zero friction; repeat offenders surface in a way that's fair and on the record.
Finance and the CFO
Recoverable exposure quantified per dealer, and leakage stopped before it becomes a year-end write-off.
Policy and compliance
Excluded patterns caught at submission, with the rules applied evenly across every dealer.
Leadership
One source of truth for every claim, every dealer, and every check.
From one shared agent
Why it gets adopted
Good claims actually move faster, so dealers and customers feel the benefit. The adjudicator isn't replaced; they get help reviewing the cases that matter and stop burning time on the ones that are obviously fine.
Made from proven, reusable parts.
Every agent is composed from the same building blocks. That's why the next one costs less than the last.
Private, cost-effective at scale, and deterministic.
Private
Reads photos, invoices, job cards, and the exclusion gallery on your servers; dealer and claims data never leaves.
Operationally cost-effective at scale
Cost stays ~flat across the full claim volume and network history.
Deterministic & controlled
One cited verdict per claim (pay, refer, or reject) with a fraud score and tamper-evident log; the same rulebook applied to every dealer.
Same agent, your version of the job.
No two automotive workflows are identical. Different systems, languages, document formats, an extra step.
Adapt this agent
Live tool · try itDescribe your version of the Warranty & Fraud Intelligence workflow.
Tell us what's different in plain English: your systems, your formats, the steps you'd add. We'll recompose the building blocks around it, answer your questions, and you can send the whole thread to our team to scope for real.
- 01Type the job in plain English
- 02See the blocks and the build plan
- 03Send the thread to our team
The questions buyers ask first.
It works from a fixed set of steps you agree on, the same way every time, so it doesn't improvise or invent answers. Every answer it gives points back to the exact document and line it came from, so you can always check the source for yourself. When something falls outside the rules you set, or it isn't sure, it doesn't guess. It stops and passes the case to a person to decide.
The agent fits the tools and steps your team already uses, takes over the repetitive work, and routes exceptions to a person. So it removes effort instead of adding another system to learn.
Tell us the workflow. There's a good chance we can build it from capability-agents we've already proven elsewhere, which is faster and cheaper than starting from scratch.
Already in production at a commercial-vehicle maker.
Warranty claims.
Each one is already in production.
See how this agent could automate your workflow.
Start with a short assessment. We'll look at one workflow and tell you honestly whether it's a good fit.